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Ashirwath CoinsMart
Shipping Policy
Shipping Policy for Online Coin Selling
At Ashirwad Coin Mart, we strive to ensure that your purchases are delivered securely and promptly. Please review our shipping policy below:
1. Processing Time: Orders are processed within 1-3 business days after payment confirmation. Custom or rare coin orders may require additional time.
2. Shipping Methods: We use trusted courier services with tracking options to ensure safe delivery. Shipping charges and delivery times may vary based on the destination.
3. Secure Packaging: All coins are carefully packed in tamper-proof packaging to protect against damage during transit.
4. Delivery Timeframe: Domestic deliveries typically take 5-7 business days, while international shipments may take 10-15 business days, depending on customs clearance.
5. Shipping Costs: Shipping fees are calculated based on the weight, destination, and value of the order. Free shipping may apply to orders above a certain value.
6. Lost or Damaged Items: If your shipment is lost or damaged during transit, please contact us within 7 days of receiving the package. We will assist in filing claims and resolving the issue.
For further assistance, feel free to reach out to our customer support team.
Refund Policy
Refund Policy for Online Coin Selling
At Ashirwad Coin Mart, we take great care to ensure the authenticity and quality of every coin sold. Due to the nature of collectible items and their value, all sales are final, and we do not offer refunds or exchanges.
To help you make informed purchasing decisions, we provide detailed descriptions, high-quality images, and, where applicable, certificates of authenticity for every item. We strongly encourage customers to review all details carefully before completing their purchase.
If you encounter any issues with your order, such as receiving an incorrect or damaged item, please contact our customer support team within 7 days of delivery. While refunds are not available, we will work with you to resolve the issue to your satisfaction, including offering store credit or other appropriate solutions.
Thank you for understanding, and we look forward to serving you with trust and transparency.
Cancellation / Return / Exchange Policy
Cancellation and Exchange Policy for Online Coin Selling
At Ashirwad Coin Mart, we strive to provide a smooth and reliable shopping experience. Please review our cancellation and exchange policies below:
Cancellation Policy:
1. Order Cancellation: Orders can be canceled within 24 hours of placement, provided they have not been shipped. After this timeframe, cancellations will not be accepted.
2. How to Cancel: To cancel an order, please contact our customer support team immediately with your order details.
3. Refund for Canceled Orders: Approved cancellations will be refunded within 7-10 business days to your original payment method.
Exchange Policy:
1. Eligibility for Exchange: Exchanges are only allowed if you receive an incorrect item or if the item arrives damaged.
2. Request Timeframe: Exchange requests must be submitted within 7 days of receiving the item.
3. Conditions for Exchange: Items must be returned in their original condition with all accompanying documentation and packaging.
4. Non-Exchangeable Items: Customized, rare, or one-of-a-kind items are not eligible for exchange.
If you have further questions or need assistance, please reach out to our customer support team. We are here to ensure your satisfaction with every purchase.