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Shonk

Shipping Policy

  Shipping Policy – Shonk 1. Shipping Partner We ship all orders via India Post, ensuring reliable and cost-effective delivery across India. 2. Processing Time • Orders are processed within 1-3 business days after payment confirmation. • Orders placed on weekends or public holidays will be processed on the next working day. 3. Shipping Methods & Delivery Time We offer the following shipping options through India Post: • Registered Parcel: Estimated delivery in 5-10 business days. • Speed Post: Estimated delivery in 2-5 business days. • EMS (Express Mail Service): Fastest delivery in 1-3 business days (for international orders where applicable). Note: Delivery times may vary depending on location and unforeseen postal delays. 4. Shipping Charges • Shipping charges are calculated at checkout based on weight and destination. • Free shipping may be available on bulk or high-value orders (as per store policy). 5. Tracking Information • Once shipped, customers will receive a tracking number via email/SMS. • Track your order on the India Post website (www.indiapost.gov.in). 6. Packaging & Handling • We ensure secure and tamper-proof packaging to protect items in transit. • If a package arrives damaged or tampered, please refuse delivery and contact us immediately. 7. Delivery Issues & Returns • If a package is undelivered due to an incorrect address, re-shipping charges will apply. • We do not accept returns on old notes and collectibles due to their nature. 8. International Shipping • Currently, we ship only within India. International shipping will be added soon. For any shipping-related queries, contact us at 9814710269

Refund Policy

 Shonk, customer satisfaction is our priority. However, due to the nature of our business, we have a strict refund policy as outlined below. 1. Eligibility for Refunds Refunds are only issued after we receive the returned item in good condition and verify its authenticity and condition. 2. Conditions for Returns & Refunds • The item must be returned within 7 days of delivery. • The item must be in its original condition, without any damage, alterations, or missing parts. • Customers are responsible for return shipping costs unless the return is due to an error on our part. 3. Refund Process • Once we receive the item and verify its condition, the refund will be processed within 3-5 business days. • Refunds will be issued via the original payment method. • No refunds will be given if the item is damaged, altered, or different from what was originally sent. 4. Non-Refundable Items • Items that are damaged, modified, or missing parts. • Items returned without prior approval. • Digital or personalized items (if applicable). 5. How to Request a Refund 1. Contact us at [your email/phone] with your order details and reason for return. 2. Wait for approval and return instructions. 3. Ship the item to the provided return address. 4. Once received and verified, the refund will be processed. For any refund-related queries, please contact us at 9814710269

Cancellation / Return / Exchange Policy

Cancellation Policy – Shonk At Shonk, we strive to process orders quickly to ensure timely delivery. Therefore, once an order is placed, it cannot be canceled under any circumstances. 1. No Order Cancellations • All orders are final once confirmed. • We do not offer cancellations for any reason, including change of mind or mistaken orders. 2. Exceptional Cases • In rare cases, if we are unable to fulfill an order due to stock unavailability or unforeseen issues, we will initiate a full refund to the original payment method. 3. Contact Us If you have any questions regarding your order, please reach out to us at 9814710269 before placing an order. By placing an order with us, you agree to this No Cancellation Policy.