Shipping Policy
SHIPPING POLICY
• Orders are processed within 1–3 business days after payment confirmation.
• We carefully pack all coins, banknotes, and collectibles to ensure safe delivery.
• Shipping time may vary depending on location and courier service.
• Tracking details will be provided once the order is shipped.
• International shipping may be available for selected products.
• Customers are responsible for providing the correct shipping address.
• Shahid Numista Shop is not responsible for delays caused by courier services or customs clearance.
Refund Policy
REFUND & RETURN POLICY
• Due to the collectible nature of numismatic items, returns are accepted only if the item received is damaged, incorrect, or significantly different from the description.
• Customers must contact us within 48 hours of delivery with clear photos/videos as proof.
• Refunds or replacements will be processed after verification.
• Items must be returned in original condition without damage or alteration.
• No refunds will be given for change of mind or minor condition differences visible in product photos.
• Shipping charges are non-refundable unless the mistake is from our side.
Cancellation / Return / Exchange Policy
CANCELLATION / RETURN / EXCHANGE POLICY
• Orders once placed cannot be cancelled after shipping.
• Due to the collectible and unique nature of coins and banknotes, all sales are considered final.
• Returns or exchanges are accepted only if the wrong item is delivered or the item arrives physically damaged.
• Customers must report any issue within 24 hours of delivery with proper unboxing video and clear photos as proof.
• Items returned without proof may not be accepted.
• Returned products must remain unused and in original condition.
• Refunds, if approved, will be processed after inspection of the returned item.
• Shipping and handling charges are non-refundable.
• Shahid Numista Shop reserves the right to refuse returns/exchanges in cases of misuse, fraud, or policy abuse.
• Exchange requests are subject to stock availability.


