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Shipping Policy

SHIPPING POLICY • Orders are processed within 1–3 business days after payment confirmation. • We carefully pack all coins, banknotes, and collectibles to ensure safe delivery. • Shipping time may vary depending on location and courier service. • Tracking details will be provided once the order is shipped. • International shipping may be available for selected products. • Customers are responsible for providing the correct shipping address. • Shahid Numista Shop is not responsible for delays caused by courier services or customs clearance.

Refund Policy

REFUND & RETURN POLICY • Due to the collectible nature of numismatic items, returns are accepted only if the item received is damaged, incorrect, or significantly different from the description. • Customers must contact us within 48 hours of delivery with clear photos/videos as proof. • Refunds or replacements will be processed after verification. • Items must be returned in original condition without damage or alteration. • No refunds will be given for change of mind or minor condition differences visible in product photos. • Shipping charges are non-refundable unless the mistake is from our side.

Cancellation / Return / Exchange Policy

CANCELLATION / RETURN / EXCHANGE POLICY • Orders once placed cannot be cancelled after shipping. • Due to the collectible and unique nature of coins and banknotes, all sales are considered final. • Returns or exchanges are accepted only if the wrong item is delivered or the item arrives physically damaged. • Customers must report any issue within 24 hours of delivery with proper unboxing video and clear photos as proof. • Items returned without proof may not be accepted. • Returned products must remain unused and in original condition. • Refunds, if approved, will be processed after inspection of the returned item. • Shipping and handling charges are non-refundable. • Shahid Numista Shop reserves the right to refuse returns/exchanges in cases of misuse, fraud, or policy abuse. • Exchange requests are subject to stock availability.